These terms of use define ordering of products, payment methods, shipping methods and return of goods offered on our website. Vendor is Zajednički trgovački obrt KARATE SHOP, vl. Dejan Slukić (OIB: 42237990689) i Mladen Vizinger (OIB: 80152775997), Nedelišće, J.Š.Slavenskog 24B, thereafter “Karate Shop”. Buyer is webshop visitor who adds at least one product to the cart, send an orer to the seller and pay for it using credit card, e-banking or direct bank transfer method.
Buyer can buy any product on Vendor’s webshop on address www.karate-shop.hr.
All prices on our webshop include VAT (PDV).
Payment currency is Croatian kuna (kn).
All prices in our webshop are valid for online shopping only.
SHOP INFORMATION
Zajednički trgovački obrt KARATE SHOP, vl. Dejan Slukić (OIB: 42237990689) i Mladen Vizinger (OIB: 80152775997), Nedelišće, J.Š.Slavenskog 24B.
Rješenje o upisu u Obrtni registar: Ured državne uprave u Međimurskoj županiji Klasa: UP/I 330-04/11-01/03
Oznaka Obrtnice: 20010004348
ID number: 97210226
Bank account: 2340009-1166040645 kod PRIVREDNE BANKE ZAGREB d.d.
Telephone: ++385 (0)40/823-007 ; ++385 (0)91/585-0367 ; ++385 (0)91/524-3580
Email address: info@karate-shop.hr
You can buy our products (retail and wholesale) at our partner:
AK SLUKIĆ d.o.o.
Address : Čakovečka 15
40305 Nedelišće
Tel: ++385 (0)40/823-007 ; ++385 (0)91/524-3580
Fax: ++385 (0)40/823-008
ORDERING
All products can be ordered by adding to the cart and orders are irrevocable. If Karate Shop is not able to deliver all ordered products, it will deliver only available products and inform buyer about delivery deadline for currently unavailable products using email or phone.
DELIVERY
Delivery terms
Ordered goods will be delivered to the entrance of the house or building. If delivery address is in building, the deliverer is not obliged to carry goods to the floor on which the buyer is located but to the entrance to the building.
Delivery time is 3 working days (for Croatia) and up to 15 days (for other countries in EU) after cleared payment. Package status you can track in “User account” section.
PRIVACY POLICY
The information or personal details that you provide us with will be processed regarding our Privacy Policy. By using this website you are consenting to the processing of such information and details and you represent that the whole information or details you have provided us with are true and accurate. Karate Shop is committed to providing personal data protection, by collecting only the essential, basic information about the buyers / customers required to fulfill our business obligations; informing buyers of how they use the data they collect, allowing customers the choice of using their data, including the ability to decide whether or not to remove their name from the lists used for marketing campaigns. All customer information is strictly kept and only accessible to employees who are required to do this. All Karate Shop employees and business partners are responsible for compliance with our Privacy Policy.
COMPLAINTS
In case you are unhappy with the item for any reason, you can replace it for something else or return it in return for money within 8 days of receiving the item
To achieve this right, the undamaged product must be sent in the original package with all the equipment and documentation with which the product was originally shipped.
In the event that the shipment is damaged in the transport, such damages are visible when the shipment is taken, and in that case please do not download the shipment.
Please contact us in order to check the status of the item as soon as possible and send a new one.
If you find, on first use, that the item you received is defective, please contact us in order to make the replacement for the correct item as soon as possible.
Customer complaints can be made by phone 040 / 823-007 or via mail info@karate-shop.hr. The buyer should know the order number, account number or your user name when reporting, so that we can enter the order line.
WARNING
The use and misuse of items sold through the online store of the Karate Shop, catalog or in some other way involves a serious risk of injury, disability or even death. Customers, users and everyone who uses these items are aware of the risk of injury. Karate Shop can not and will not be liable for the misuse and improper use of products sold through the webshop, our catalog or otherwise.